Contact Us

Real people, straight answers. Tell us what you are carrying and we will tell you honestly whether this is the right tool for it.

Customer support

For questions about fit, use, orders, returns or warranty, use the form below and we will get back to you.

Before you write: a lot of fit questions are answered in the step-by-step fitting guide and the FAQ — particularly the ones about the harness sliding down or pressure on the pelvis when bending.

Commercial & bulk orders

If you are buying for a warehouse, facilities team, trade crew, fleet or distribution business, tell us roughly how many units you are looking at and what your people are carrying. We will come back with honest guidance — including when a cart, dolly or lift is the better answer than a wearable harness.

Mention Commercial & Bulk Order in your message so it routes correctly.

Media & retail enquiries

For press, retail buying or distribution enquiries, use the form and tell us which.

Warranty claims

The Body Shelf carries a 30-day limited warranty with a 30-day money-back period. See the refund policy for terms, then contact us with your order number.

Company

The Body Shelf™ is a Flipo Group brand.

Mailing address, support email and phone hours to be added before launch.